![]() ![]() The history of the chatbot is quite fascinating–various chatbots have been designed in the past, starting with ELIZA back in 1966, PARRY in 1992, A.L.I.C.E, Jabberwacky and D.U.D.E, etc. Today, chatbots are popularly accessed through virtual assistants like Google Assistant, Apple Siri, Microsoft Cortana, Amazon Alexa, Samsung Bixby and even Facebook Messenger. The concept of the chatbot was proposed by Michael Mauldin in 1994 to define conversational programs. Chatbots also make use of natural language processing (NLP) and respond with the most matching keywords or similar patterns of action from a database. It is typically designed and used in dialogue systems for customer care applications or information-acquisition-cum-knowledge-discovery. ![]() Being a computer program, a chatbot is regarded as an example of artificial intelligence. A user can ask the chatbot a question or give it a command, and it responds by performing the requested action. It attempts to simulate the conversation or chatter of a human being through text or voice interactions. A chatbot can be customised and used on Web browsers, smartphones and other popular messenger-based platforms like Facebook Messenger or Slack. ![]() The word ‘chatbot’ is derived from ‘chat robot’ which allows for highly engaging, conversational experiences, through voice and text. Let’s explore a few of the top open source tools for chatbot development. ![]() Chatbots are also known as smartbots, interactive agents or artificial conversation entities. A chatbot is a computer program or embedded artificial intelligence that can conduct a conversation using auditory or textual methods. ![]()
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